Account Deletion

Account Deletion Policy

At Pundi, you can request deletion of your account at any time. Follow the steps below for your app, use this page as the web deletion instructions, or contact our support team.

For Pundi Customer App

Open the Pundi app, go to Profile > Account Settings > Delete Account. You can also use https://pundi.in/profile?page=profile-settings.

For Pundi Boss App (Vendor App)

  1. Navigate to your Edit Profile Page.
  2. Click on 3 dots.
  3. Click on Delete Account Button.
  4. Confirm your request on the pop-up screen

For Pundi Man App (Deliveryman App)

  1. Navigate to your Profile Page.
  2. Scroll Down and Click on Delete Account Button.
  3. Confirm your request on the pop-up screen

What happens when you delete your account

  • Your account access is immediately revoked and you are signed out.
  • Your profile/account record is deleted from our active systems (subject to checks such as no ongoing orders, and for delivery partners no unpaid cash-in-hand).
  • Certain records required for legal, tax, accounting, or fraud-prevention purposes (such as order and transaction history) may be retained in anonymized or de-identified form as required by law.

Need help?

If you have any questions about account deletion or your data, please contact our support team at support@pundi.in through the app or website.